Your Welcome Offer is valid on your first purchase of full-price styles with a minimum spend of AUD $100. The code must be applied at checkout and can't be added after your order has been placed. It can't be used with any other offer or on Gift Cards.

We process orders quickly to get them on their way as soon as possible.

If you need to make a change, please contact our Customer Care Team immediately. While we'll always do our best to help, we can't guarantee changes once your order has entered processing or been dispatched.

If you've entered the wrong delivery address, contact our Customer Care Team as soon as possible.

If your order hasn't been dispatched, we'll do our best to update it. Unfortunately, once your order has left our warehouse, we're unable to make any changes.

Simply select 'Create Account' during checkout or register via the account section of our website.

Creating an account allows you to view your order history, save your details for faster checkout and manage your account information.

Only one promotional code can be used per order unless otherwise stated.

Gift Cards can be used in accordance with their terms and conditions.

Unfortunately, discount codes can't be applied after an order has been placed. Please double-check your order before completing checkout.

Yes. Gift Cards are available to purchase online and make the perfect gift.

Please note that Gift Cards are non-refundable and cannot be redeemed for cash.

We accept a range of secure payment methods, including major credit cards, PayPal and Afterpay.

Available payment options will be displayed during checkout.

Where available, your complimentary gift will automatically appear in your cart once you've met the qualifying spend. Be sure to select any required size or colour before completing your purchase.

If returning items reduces your order below the qualifying spend, the complimentary gift must also be returned before your refund can be processed.

Our Size Guide is available on every product page to help you find your perfect fit.

If you'd like further assistance, our Customer Care Team is always happy to help.

Some of your favourite styles may be restocked, however this isn't always guaranteed.

Where available, we recommend signing up for back-in-stock notifications on the product page.

To help preserve the quality, colour and longevity of your Reverie pieces, we recommend following the care instructions attached to each garment.

If you have any questions about caring for a specific fabric or style, our Customer Care Team will be happy to assist.

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details.

You can find delivery timeframes below. Please note these are estimated delivery timeframes and may vary during busy periods.

Australia: 2–7 business days

New Zealand: 3–10 business days

International: 3–15 business days

Yes. As soon as your order is dispatched, we'll email you your tracking information.

Yes. We can deliver to Australian PO Boxes where supported by our shipping partners.

Yes. We ship to many destinations worldwide.

Shipping rates and delivery estimates are calculated at checkout.

International orders are shipped on a Delivery Duty Unpaid (DDU) basis. Depending on your destination, customs duties and taxes may apply and are the responsibility of the customer.

Tracking updates can sometimes take 24–48 hours after dispatch. If your tracking hasn't updated after this time, please contact our Customer Care Team.

We recommend checking around your property, with neighbours or household members, and contacting your local delivery carrier first.

If you still can't locate your parcel, please get in touch with our Customer Care Team and we'll gladly assist.

Our Customer Care Team is always here to help. Simply head to our Contact Us page and we'll get back to you as soon as possible.

We accept eligible returns within 30 days of delivery on full-price items that meet our Returns Policy.

Simply submit your return through our online Returns Portal and follow the instructions provided.

Yes. Customers are responsible for return shipping costs for refunds, exchanges and store credit returns.

Yes. We're happy to exchange eligible items for another size or style, subject to availability.

Sale items and products discounted by more than 50% are Final Sale and cannot be returned unless deemed faulty or otherwise required under Australian Consumer Law.

Please contact our Customer Care Team as soon as possible so we can assist you. We'll assess the item and provide an appropriate remedy in accordance with Australian Consumer Law.