Welcome to the Reverie The Label website. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us.

By accessing, browsing, or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website.

This website is owned and operated by Reverie The Label Pty Ltd.

ABN: 57 625 299 863

Throughout these Terms, “Reverie The Label”, “we”, “our”, and “us” refer to Reverie The Label Pty Ltd. “You” and “your” refer to any user of this website.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any other person.

You must not:

• Use this website for fraudulent or unlawful purposes
• Attempt to gain unauthorised access to any part of the website
• Interfere with the operation or security of the website
• Transmit any malicious software, viruses, or harmful code through the website

We reserve the right to restrict or terminate access to the website at our discretion if we believe these Terms have been breached.

We make every effort to ensure that product descriptions, images, colours, pricing, and other information displayed on our website are accurate.

However:

• Colours may vary depending on your device and screen settings
• Product images are provided for illustrative purposes only
• We do not guarantee that product descriptions or website content are free from errors or omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable unless otherwise stated.

Prices are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed for a product listed at an incorrect price.

By placing an order through our website, you are making an offer to purchase products subject to these Terms.

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order at our discretion
• Limit quantities purchased
• Cancel orders suspected of fraud, unauthorised activity, or resale.

If an order is cancelled after payment has been received, a full refund will be issued to the original payment method.

Payment must be received in full before products are dispatched.

We accept payment through approved payment providers available at checkout.

You warrant that all payment information provided is accurate and that you are authorised to use the payment method supplied.

Shipping times provided are estimates only and are not guaranteed.

While we make every effort to ensure prompt delivery, we are not responsible for delays caused by:

• Postal or courier services
• Customs processing
• Weather events
• Supply chain disruptions
• Circumstances beyond our reasonable control

Risk in the products passes to you upon delivery.

We comply with the Australian Consumer Law (ACL).

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the ACL.

You may be entitled to a repair, replacement, or refund where a product has a major failure or does not meet consumer guarantees under Australian law.

For change-of-mind returns, exchanges, and other return requests, please refer to our Returns Policy available on our website.

From time to time, we may offer promotional discounts, coupon codes, or special offers.

Unless otherwise stated:

• Promotions cannot be used in conjunction with other offers
• Promotions cannot be applied retrospectively to completed orders
• Promotions are not redeemable for cash
• We reserve the right to modify or cancel promotions at any time

All content on this website, including but not limited to:

• Logos
• Branding
• Product designs
• Photography
• Graphics
• Text
• Website design and layout

is owned by or licensed to Reverie The Label Pty Ltd and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without our prior written consent.

This website may contain links to third-party websites.

These links are provided for convenience only and do not imply endorsement by Reverie The Label.

We are not responsible for the content, privacy practices, or availability of any third-party websites.

To the maximum extent permitted by law:

• We exclude all warranties not expressly stated in these Terms
• We are not liable for indirect, incidental, special, or consequential loss or damage arising from the use of our website or products
• Our liability for any claim relating to products purchased from us is limited to the extent permitted by Australian Consumer Law.

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

We reserve the right to amend these Terms at any time.

Any changes will become effective immediately upon publication on this website. Continued use of the website following any changes constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Queensland, Australia.

Any disputes arising in connection with these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

If you have any questions regarding these Terms of Service, please contact:

Reverie The Label Pty Ltd
Email: hello@reveriethelabel.com.au

We will respond to enquiries within a reasonable timeframe.